CAP W/ 20 COOLING PIECES

All Omius products are shipped from FRANCE using the most expeditious and economical method available. 

We hope you are excited about your Omius product but if for any reason you want to return it please let us know. You have 30 calendar days from the date you receive your Omius order to return your UNUSED product.

To initiate a return send us an email at info@omius.eu and please include your original Omius order number.

All applicable promotions, discounts, free items at the time of purchase will be prorated and applied to the amount of refund or credit

Return Policy

1) All returns must be approved by Omius Customer Support. Obtain your approval by contacting us at info@omius.eu. Items returned without approval will not be eligible for a credit.

2) Returns must be initiated within 30 days of the delivery date

3) All returned products and packaging must be returned in UNUSED CONDITION. Any product(s) showing signs of having been worn will be deemed "unacceptable" and you will be so notified. Unacceptable returns may be reshipped to you following payment of an inspection/shipping fee.

Please note that Omius does not reimburse shipping costs for returns or shipping fees applied at checkout.

5) If you refuse delivery of your order for any reason, you will be refunded the cost of your order less shipping fees.

6) All partial or full refunds will be posted to the original method of payment within 7 business days.

7) Omius is not responsible for items lost or damaged during shipping.

Your Omius hat, visor and headbands include a warranty against manufacturing defects in material and workmanship for a period of one year from the date of purchase. In the event of any such defect occurring during the warranty period, Omius will, at its option:

(a) repair or replace the product with one of the same or then current design.

(b) issue a refund. 

NOTE:  The Omius cooling pieces DO NOT include a warranty against damage or breakage as they are by design fragile and may on occasion break.